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Marketing > Campaigns

View Failed SMS Messages

Modified on: Tue, 17 May , 2022 | 10:54 AM


How to view Failed SMS List:

  1. Click Admin on the main navigation and select Failed SMS.
  2. Your Failed SMS list provides a list of messages that were not mapped to a contact. 
  3. To assign an SMS manually, click the gear icon associated with the message and select assign SMS log.
  4. View a list of contacts matched via the Senders Mobile Number or Search for other contacts to map the SMS to.


If you have any questions on the contents of this article, please email helpdesk@franchisesoft.com for additional assistance. 

 

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