We are here to help
Admin > Master Data
Set-Up DocuSign
Modified on: Tue, 17 May , 2022 | 10:40 AM
The DocuSign set-up is divided into two parts:
- Creating a DocuSign Developer Account. Must be done whether you have an existing account or a new user.
- Linking Your DocuSign Account to FranchiseSoft.
Create a Docusign Developer Account
- Use the following instructions to create a DocuSign Developer account and obtain an Integrator Key to link your account with FranchiseSoft.
- Create DocuSign Developer (Sandbox) Account account here: https://developers.docusign.com.
- Once created, login to your DocuSign Developer account here: https://account-d.docusign.com/#/username.
- Click Go to DocuSign.
- Click Templates and create a New template.
- Give your template a name and description and upload the document you wish to turn into a DocuSign from your computer. Click Next.
- Click Add Recipients to create up to five signers for your document.
- You will now have a drop down in the upper left with the names of your signer(s).
- Click the fields on the left-hand side to place them on the document for your signer(s). When you are finished, click Save and Close.
- From your developer account, select Go to Admin in the account settings drop-down menu.
- In DocuSign Admin, click API and Keys in the left navigation panel.
- Click ADD APP/INTEGRATOR KEY.
- Add a description for your application, this is typically something like “Brand X” or “Brand X FS Integration”.
- Click ADD to generate the integrator key.
- Click SAVE.
- Your integrator key is a string that appears in the My Integrator Keys section of API and Keys in DocuSign Admin.
Use the following instructions to link your Live DocuSign Account in FranchiseSoft:
- Copy your Integrator Key and Account ID from your Developer Account and enter that information in FranchiseSoft:
- In FranchiseSoft, Click the 20+ transactions button.
- Back in DocuSign, in your list of Integrator Keys choose the key you would like to promote to the production environment and select ACTIONS -> Review Transactions.
- Input the date your 20+ API transactions were run in the demo environment.
- Click REVIEW to start the automated review process. Reviews may take up to 20 minutes to complete.
- Upon successful review of the transactions, the key’s status will change to Review has Passed.
- If the system cannot find at least 20 error-free, consecutive API transactions that do not violate API Rules and Limits, the key’s status will change to Review has Failed.
- To see the most recent review status, select ACTIONS -> Review Results.
- Once your transaction review has passed, the next step is to select a live DocuSign account to promote the key to. Select the key you would like to enable and click ACTIONS -> Go Live.
- After accepting the developer terms and conditions a popup comes for login to your live account.
- Once authenticated, a list of your live DocuSign accounts will be displayed. Select the account you wish to promote the key to.
- After selecting a live account, the key’s status will change to Pending Approval. You do not need to take any action at this point and your key should be promoted in 4-24 hours after reaching this status.
- Once complete, you will receive an email notification and the key’s status will change to Live, indicating the key is live in production!
- The key will also start displaying in the live DocuSign account it was linked to once it has been enabled.
- Return to FranchiseSoft once your key has been approved and switch your Account Type to Live.
If you have any questions on the contents of this article, please
email helpdesk@franchisesoft.com
for additional assistance.
If you would like a DEMO of the software, kindly visit https://franchisesoft.com and
request a Demo.