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Marketing > Campaigns

Add a New Dynamic Contact Group

Modified on: Fri, 10 Jun , 2022 | 02:31 PM

Dynamic groups allow you to create a variable list of users matching a specific criterion for use in Email, SMS and Drip Campaigns. This can be used for your targeted emails. Once a campaign is created for a Dynamic Group, you create an “If this, then that” scenario. Only your audience meeting the specific criteria you have created will receive the email within the campaign. 

How to create dynamic groups:

  1. Click Marketing and select Dynamic Contact Groups from the menu.

  2. To create a new group, click create group. 

  3. You can create dynamic group for a specific group type. Select one from the drop down. 
  4. Name your group. 
  5. Select all that apply from the Column Name, an Operator and a Column Value. 
  6. Add Row to add a criterion. 
  7. Repeat step 6 as necessary.
  8. Click Submit to save your group! 

If you have any questions on the contents of this article, please email helpdesk@franchisesoft.com for additional assistance. 


If you would like a DEMO of the software, kindly visit https://franchisesoft.com and request a Demo.